TRUXXX MANUFACTURING - DEFECTIVE DAMAGE TO THE REAR DRIVE SHAFT AND AXLE

Irvine, California 0 comments
Not resolved

THIS Company is advertised with 4 Wheel parts, you know quality and service is substandard, as the RECALL DEPICTS.

COMPLAINT AGENCIES

http://www-odi.nhtsa.dot.gov/ivoq/index.cfm

https://www.ftccomplaintassistant.gov/

https://app.dca.ca.gov/bar/complaints.asp

http://ag.ca.gov/consumers/mailform.htm

http://www.ic3.gov/default.aspx

Make : TRUXXX Model : 108035

Build Dates : Information not Available

Manufacturer : TRUXXX MANUFACTURING, LLC Mfr's Report Date : MAR 21, 2008

NHTSA CAMPAIGN ID Number : 08E026000 NHTSA Action Number: N/A

Component: EQUIPMENT

Potential Number Of Units Affected : 3338

Summary:

TRUXXX IS RECALLING 338 AFTERMARKET REPLACEMENT WELDED 3" LIFT BLOCKS FOR REAR SUSPENSIONS, PART NO. 206073, INCLUDED IN SUSPENSION KIT NOS. 108035 AND 108036, SOLD BETWEEN JULY 26, 2007 AND MARCH 4, 2008, FOR USE ON FORD MY 2005-2008 F-250 SUPERDUTY 4X4 LIGHT TRUCKS. COMPRESSIVE FORCES OF THE WELDED LIFT BLOCKS RESULTING FROM FORESEEABLE AND EXCESS VEHICLE PAYLOADS AS WELL AS OVER-TIGHTENING OF THE U-BOLTS DURING INSTALLATION MAY DISTORT THE BLOCKS, REDUCING THE INTENDED CLAMPING FORCE OF THE U-BOLTS.

Consequence:

THIS COULD ALLOW POSSIBLE SHIFTING AND DAMAGE TO THE REAR DRIVE SHAFT AND AXLE.

Remedy:

TRUXXX WILL NOTIFY CUSTOMERS/INSTALLERS AND WILL REPLACE AFFECTED WELDED LIFT BLOCKS WITH EITHER NON-WELDED ALUMINUM OR CAST IRON BLOCKS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 16, 2008. OWNERS MAY CONTACT TRUXXX AT 1-800-381-8320.

Notes:

TRUXXX RECALL NO. 08-01BLK. THIS RECALL ONLY PERTAINS TO AFTERMARKET SUSPENSION KITS AND HAS NOT RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON FORD MOTOR COMPANY VEHICLES. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

4 Wheel Parts Performance Centers, d.b.a Pro Competition Tire, d.b.a Transamerican Auto Parts, retained several Nationwide Unsatisfactory Records with the BBB for Failing to Respond to Consumer Complaints (links below).

Along with having been issued 19 individual Violations from the State Enforcement Agency, 'Consumer Affairs' (BAR).

Specifically, but not limited to, violating several sections of the Business and Professions Code depicted below:

Section 9884.7 (a)(1) False and Misleading Statements

Section 9884.8 Invoice Requirements

Section 988.4.9 (a) Estimate Requirements

Section 3373 Inserting/Withholding info to cause document to be False/Misleading

Review about: Truxx Suspension Lift.

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